Answers to some Frequently Asked Questions

How much does MyTeamCaptain cost per month?
Starter - $4.95
Gold - $9.95
Pro - $19.95
Powerhouse - $39.95
Enterprise - $99.95
Magnificent - $200.00
Ultimate - $300.00

How does MyTeamCaptain work? MyTeamCaptain is a powerful, easy-to-use web-based system for coaches and captains of sports teams to manage their players and schedules. There is also a League Manager function built in to every account that can be used to organize multiple teams in a league.

Can I manage more than just sports teams? MyTeamCaptain is flexible enough to help you manage any kind of team. From alumni associations to scouts to networking groups, you have the tools at your disposal to make your life easier. Take a look at our family of sites - any account you create with us can be tailored to meet your specific needs.

What do team captains and coaches do with their accounts? Captains define who is on their team(s) and set schedules, which are then made available to their players. Attendance is handled automatically, and communicating with your team is a snap. Gone are the days of captains calling all their players when schedules change - now it's two clicks of your mouse.

What is the benefit for MyTeamCaptain players? In addition to receiving automatic reminders for events, players get their own login, where they can manage all of their MyTeamCaptain teams from one account. Players can update their own profile information and attendance, as well as communicate with each other and with other teams using the Forum. Everyone also has access to up-to-the-minute stats that the captain enters.

What makes MyTeamCaptain special? MyTeamCaptain is a user-friendly application built by team players for team players. Our goal is to make your job as captain, coach, or league manager easy with a web application that's fast, effective, and powerful.

How many teams can a captain manage? A captain can manage as many teams as he or she would like to manage.

How many teams can a player be on? A player can be on as many teams as he or she would like to play. MyTeamCaptain will automatically provide a single account that the player can use to access all of his or her teams at once.

How do automatic email reminders work? Email reminders are sent before every game to all the players, at which point players will respond with whether or not they can make the game. All of this is designed to be automatic, so that the captain does not need to expend any additional effort coordinating the team.

How can I make sure my players get their emails? You may need to send them an email first from your personal account, asking them to whitelist your email address in their spam filtering software.

Can I download my schedule? Yes, schedules can be downloaded in vCalendar or iCalendar format for easy integration into everyone's calendar software (Outlook, Palm, Google Calendar, etc).

What information do players receive in their emails? Automatically-sent emails to your players provide you with peace of mind that your team will know what's happening. Emails have a link to confirm whether or not the player will attend the game, so you get a head-count early. If you provide a Zip code with the location of the event, the predicted weather for the event will be included in the email. Also included with every email is a link to the Player Login, so players can easily access their schedules, get maps to event locations, review rosters, and post messages in the forum. MyTeamCaptain automatic email stimulates the kind of involvement that most captains only dream about.

Why do some images I upload into my account not change? In order to properly use MyTeamCaptain, you need to ensure your browser does not store images and pages in your cache. In Internet Explorer, the best way to do this is to go to Tools - Internet Options - General, click on the Settings button under Temporary Internet Files, and select the button for "Every visit to the page".

How much does MyTeamCaptain cost? MyTeamCaptain is designed to be affordable for even the most casual recreational team. With subscriptions starting at $4.95/month, there's no reason you can't start saving time and motivating your team now.

Why do all accounts require a password to log in? MyTeamCaptain is dedicated to protecting the privacy of the players on each team. Your personal information is only available to people on your team and your league manager.

What is the benefit to creating a league? MyTeamCaptain leagues link multiple teams together. League Managers can easily disseminate event information and announcements to captains.

How do teams join leagues? We have a video tutorial available on the Help page after you log in that will walk you through league setup. You can set up your first league in under 10 minutes - it's that easy.

Can I manage leagues and teams in leagues? It's very easy to create a league and manage the teams in that league. Once you create your league account, you can easily switch between the two.

Do I need to download anything to use MyTeamCaptain? No - MyTeamCaptain is entirely web-based.

Which web browsers can I use with MyTeamCaptain? MyTeamCaptain has been tested with Microsoft Internet Explorer, Firefox, and Apple Safari. Be sure you have the latest version of your web browser, as MyTeamCaptain uses cutting edge technology to bring you state-of-the-art team management. For the best user experience, we strongly recommend your screen resolution be at least 1024 pixels wide.
        

How do you safeguard the information stored in the MyTeamCaptain account? First, we will never sell, distribute, or share any specific personal information about you or your team. Secondly, we realize that your personal information should be kept that way and have endeavored to create the most secure system, with state of the art firewall protection and very restricted access (each account is in its own database, separate from all others). Lastly, we will always communicate with registered captains and players when we have major upgrades or maintenance being done to the system. All members of MyTeamCaptain can elect to be on our mailing list.

Sign up for an account and see for yourself how MyTeamCaptain can help your sports team!